Heat Pump Repair in Ottawa

Fast, Reliable Service from Certified Technicians

Is your heat pump not heating, cooling, or running like it should? Heat Pump Experts provides fast, dependable heat pump repair in Ottawa, restoring your comfort quickly and affordably.

Our certified HVAC technicians service all major brands and models, from ducted systems to ductless mini-splits. Whether it’s poor airflow, strange noises, or uneven temperatures, we’ll diagnose the issue accurately and get your system back to peak performance.

Same-day and emergency repairs available. We know Ottawa’s weather doesn’t wait — and neither should you.

Free In-Home Quote

📞 Call 613-695-2700 (24/7) or fill out the form below. New customers save $40 on installation, repairs or maintenance.

Common Heat Pump Problems We Fix

Even the best systems need attention from time to time. At Heat Pump Experts, our certified technicians have seen it all — and we know how to get your system running like new again.

⚠️ 1. Weak Heating or Cooling

If your heat pump isn’t keeping up, it could be a refrigerant leak, a clogged filter, or a worn-out compressor. We’ll find the root cause fast and restore full performance.

🔇 2. Strange Noises or Vibrations

Rattling, grinding, or buzzing sounds often mean loose parts or failing components. Catching these early prevents major repairs later.

❄️ 3. Icing or Frost Buildup

Ottawa winters can push your heat pump hard. If your outdoor unit keeps freezing up, it may need a defrost cycle adjustment, airflow cleaning, or sensor replacement.

⚡ 4. Short Cycling or Constant Running

If your system turns on and off too frequently, it’s working too hard — wasting energy and shortening its lifespan. We’ll recalibrate or repair it for smooth, efficient operation.

💡 Pro Tip: Schedule annual maintenance to prevent surprise breakdowns and keep your warranty valid. Regular service catches small issues before they turn into costly repairs — especially before Ottawa’s deep-freeze season hits.

How Our Heat Pump Repair Service Works

When your heat pump stops working, you need fast, reliable help — not guesswork. At Heat Pump Experts, we make the repair process simple, transparent, and stress-free from start to finish.

🧭 Step 1: Diagnose the Problem

Our certified technicians perform a full system check — testing components, refrigerant levels, and airflow — to identify the issue accurately before any work begins.

🔧 Step 2: Explain Your Options

We’ll walk you through exactly what’s wrong, what needs to be fixed, and what it will cost. No surprises, no pressure — just honest advice so you can make the best decision for your home and budget.

⚙️ Step 3: Professional Repair & Testing

Once you approve the work, we’ll complete the repair using high-quality parts and manufacturer-approved methods. Every system is tested after service to ensure safe, efficient operation.

💨 Step 4: Comfort Restored — Guaranteed

We don’t leave until your heat pump is running smoothly. Most repairs are completed the same day, and our work is backed by warranty for total peace of mind.

heat pump repair process

💡 Pro Tip: If your heat pump is over 10 years old, ask us for a free quote on a new cold-climate system — you could qualify for up to $7,500 in Ontario rebates while upgrading to a more efficient model.

Signs You Need a Heat Pump Repair

Not sure if your system needs a professional look? Here are some of the most common signs it’s time to call Heat Pump Experts for a quick diagnosis and repair.

🔇 1. Strange Noises or Odors

Grinding, buzzing, or musty smells aren’t normal — they often signal loose components, dirty coils, or electrical issues that can quickly worsen if ignored.

❄️ 2. Weak or Uneven Airflow

If one room feels cold while another stays warm, your system may be struggling with a failing fan motor, blocked filter, or refrigerant problem.

⚡ 3. Higher Energy Bills

A sudden spike in hydro costs is often the first clue your heat pump is overworking to compensate for an internal issue. Regular maintenance can keep your system efficient and your bills stable.

🔁 4. Constant Cycling or Freezing Up

Frequent start-stop cycles or ice buildup on the outdoor unit are signs of airflow restriction, low refrigerant, or sensor failure — all repairable issues if caught early.

💡 Pro Tip: If your heat pump needs frequent repairs or is over a decade old, it may be more cost-effective to upgrade to a new cold-climate model. You’ll get improved efficiency, quieter operation, and potential rebates of up to $7,500 through Ontario programs.

Learn & Save

Amazing Work Results

heat pump repair services in ottawa
heat pump repair services fireplace

What Ottawa Customers Say

★★★★★
“They had our heat pump fixed the same day we called. Fast, friendly, and really knew their stuff!”
Nepean, Ottawa
★★★★★
“Excellent service! The tech found the problem right away and got our system running better than ever.”
Orleans, Ottawa
★★★★★
“Honest, professional, and quick to respond. Definitely our go-to for heat pump repairs in Ottawa.”
Kanata, Ottawa

Limited Time Offer

💰 Save $40 on Your First Booking!

Need a fast, reliable heat pump repair in Ottawa? Now’s the perfect time to book — and save while you’re at it!

Get $40 off your first service when you schedule any heat pump repair, tune-up, or diagnostic visit with Heat Pump Experts. Our certified technicians are available for same-day appointments and will get your system running smoothly again — guaranteed.

Quick response times. Expert repairs. No hidden fees. We’ll restore your home’s comfort and peace of mind in no time.

📞 Call now or book online to claim your $40 discount — but don’t wait, this limited-time offer ends soon!

Serving Ottawa and the Surrounding Areas

At Heat Pump Experts, we provide fast, professional heat pump repair services across Ottawa and nearby communities. Whether your system stops heating during a cold snap or you notice uneven cooling in summer, our certified technicians are ready to help — wherever you are.

We proudly serve homeowners in Nepean, Kanata, Orleans, Barrhaven, Stittsville, Gloucester, Greely, Manotick, and the greater Ottawa Valley. From downtown condos to rural homes, you can count on our team for quick response times, honest diagnostics, and repairs built to last.

👉 Book your appointment today and see why homeowners across Ottawa trust Heat Pump Experts for reliable, same-day service and long-term comfort.

Frequently Asked Questions About Heat Pump Repair

How do I know if my heat pump needs a repair?

If your system is blowing weak air, making strange noises, or your energy bills have suddenly increased, it’s time for a professional inspection. Even small issues — like refrigerant leaks or sensor problems — can lead to bigger repairs if left unchecked.

We offer same-day service for most Ottawa-area heat pump repairs. Our technicians are local, fully certified, and carry common replacement parts on-hand, so most issues are fixed during the first visit.

Yes — our team services all major heat pump brands, including Mitsubishi, Daikin, Fujitsu, LG, Panasonic, and more. Whether it’s a ducted or ductless system, we’ll diagnose and repair it quickly and correctly.

If your system is under 10 years old and the repair is minor, fixing it often makes sense. However, frequent breakdowns, rising energy bills, or expensive part replacements may signal it’s time to upgrade. We’ll always provide honest advice — and if you do replace it, you could qualify for up to $7,500 in Ontario rebates on a new cold-climate system.

The best way to avoid costly repairs is with annual maintenance. Regular tune-ups keep your system clean, efficient, and reliable — especially before winter hits. Our maintenance plans are affordable and include full inspections, coil cleaning, and performance testing.

Yes — all of our repairs come with a parts and labour warranty, giving you peace of mind that your system will continue to perform long after the visit.

Book a Quote Online